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New research from iwoca reveals the overwhelming majority of UK SMEs are leveraging social media, as 97% say they use platforms to boost their business. The survey of SME owners, conducted by iwoca - one of Europe’s large SME lenders - shows Meta channels dominate the top four. Facebook leads as the top SME platform with 69% of SMEs on the network, while Instagram ranks second with 67%, and WhatsApp ranks fourth with 58% of firms using the channel.
Our new SME Expert Index will provide regular snapshots of the lending market from the perspective of industry experts.
Our new research suggests that although the initial easing of restrictions has helped recovery for some SMEs, around a third are still sacrificing customer numbers with existing COVID restrictions in place.
Today we're announcing a UK-first integration with leading small business accounting platform Xero.
Our research reveals the local authorities in Yorkshire and the Humber where workers have faced the biggest impact from the pandemic.
We surveyed over 600 small business owners in December last year to understand how they'd been impacted by the pandemic and their thoughts on the year ahead.
